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Service Duration
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Provided Support
- Phone Support
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Datto Siris Private - Service
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Advanced Options
16025
Cisco
5436
HPE
2014
HP
1150
Fortinet
984
Zebra
572
Lenovo
413
APC
409
SonicWall
299
Extreme Networks
290
Dell
219
Veritas
114
Datalogic
91
CyberPower
90
Eaton
76
Microsoft
59
Datto
46
McAfee
38
Acronis
31
Epson
24
ASUS
21
Palo Alto Networks
18
EPOS
15
Logitech
12
Jabra
6
Ergotron
6
Ruckus
5
Cambium
3
SMART Technologies
3
Dynabook
2
Ivanti
2
Kyocera
2
QNAP
2
Seal Shield
1
HoneyWell
1
Samsung
6001
$0 - $300
6168
$300 - $800
5637
$800 - $2000
5366
$2000 - $5600
5307
$5600+
24411
Service
3634
Warranty
6398
1 Year
4874
3 Year
2525
5 Year
1507
4 Year
675
2 Year
69
7 Year
32
1 Incident
28
1 Month
21
6 Year
19
12 Month
18
24 Month
14
36 Month
10
1 Year / 1 Incident
5
1 Day
5
60 Month
3
21 Month
3
3 Year / 3 Incident
2
3 Day
2
3 Hour
2
7 Day
1
1 Hour
1
1 Year / 10 Incident
1
2 Year / 2 Incident
1
240 Minute
1
3 Year / 1 Incident
1
4 Hour
1
6 Month
1
8 Hour
1
9 Month
16892
Phone Support
11299
Replacement
10822
Parts Replacement
9482
Web Knowledge Base Access
8346
New Releases Update
5946
Repair
2408
Diagnosis
2323
Software Update
2207
Remote Diagnosis
2154
Web Support
1995
Software Upgrade
1705
Email Support
911
Software Support
908
Defective Media Retention
768
Accidental Damage Protection
656
Software Maintenance
588
Hardware Support
559
Knowledge Base Access
442
Online Training
405
Visual Remote Guidance
375
Intrusion Definition Update
362
Live Chat
325
Hardware Maintenance
321
Troubleshooting
319
Commissioning
301
Reporting
284
Online Return Material Authorization (RMA)
276
Escalation Support
242
Online Support Tools Access
227
Configuration
219
Remote Monitoring
217
Comprehensive Defective Material Retention
209
Customer Dashboard
199
Logistics
188
Installation
157
Remote Technical Support
155
Case Management
148
Consulting
114
Cleaning
109
Comprehensive Coverage
109
URL Database Update
109
Virus Definitions Update
108
Email Database Update
106
Escalation Management
104
Security Update
99
Firmware Updates
99
Travel Expense Coverage
96
Firmware Upgrade
91
Training
75
Fax-On-Demand
8362
On-site
3692
Service Depot
566
Carry-in
14
Carry-in/Service Depot
6
On-site/Service Depot
5
Carry-in/On-site