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Service Duration
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Provided Support
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Datto Siris Private - Service
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Advanced Options
11368
Cisco
8216
HPE
2799
Lenovo
2012
HP
1505
Fortinet
1177
Zebra
471
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457
APC
275
Dell
257
Datalogic
201
Veritas
122
Extreme Networks
106
Red Hat
105
Microsoft
87
Eaton
83
CyberPower
73
Datto
48
Opengear
41
McAfee
36
Acronis
17
EPOS
15
ASUS
13
Epson
11
Logitech
9
Poly
7
Palo Alto Networks
7
SMART Technologies
6
Cambium
6
Ergotron
5
Kyocera
3
HoneyWell
3
Samsung
3
Dynabook
2
Ivanti
2
Seal Shield
1
QNAP
7010
$0 - $400
5712
$400 - $1000
5767
$1000 - $2500
5539
$2500 - $6500
5521
$6500+
23794
Service
5706
Warranty
7353
1 Year
6284
3 Year
3669
5 Year
2216
4 Year
1656
2 Year
77
7 Year
33
1 Incident
31
1 Month
22
6 Year
14
12 Month
11
1 Year / 1 Incident
10
24 Month
6
3 Year / 3 Incident
5
21 Month
4
1 Day
4
3 Year / 2 Incident
4
36 Month
4
60 Month
3
4 Year / 2 Incident
2
2 Year / 2 Incident
2
3 Day
2
7 Day
1
1 Year / 10 Incident
1
3 Hour
1
3 Year / 1 Incident
1
4 Hour
1
6 Month
1
8 Hour
1
9 Month
15653
Phone Support
12378
Parts Replacement
9403
Repair
8985
Replacement
7295
Web Knowledge Base Access
6616
New Releases Update
3419
Remote Diagnosis
2583
Software Update
2163
Diagnosis
2039
Web Support
1761
Defective Media Retention
1748
Software Upgrade
1413
Email Support
1187
Software Support
917
Accidental Damage Protection
791
Hardware Support
748
Software Maintenance
634
Knowledge Base Access
625
Installation
458
Visual Remote Guidance
449
Online Training
415
Live Chat
373
Commissioning
370
Intrusion Definition Update
349
Remote Technical Support
339
Reporting
323
Hardware Maintenance
295
Online Support Tools Access
286
Online Return Material Authorization (RMA)
284
Comprehensive Defective Material Retention
278
Customer Dashboard
277
Troubleshooting
262
Escalation Support
225
Logistics
223
Remote Monitoring
191
Case Management
185
Configuration
147
Cleaning
147
Consulting
115
Firmware Updates
105
Escalation Management
105
Virus Definitions Update
103
Email Database Update
103
URL Database Update
100
Firmware Upgrade
100
Travel Expense Coverage
95
Wear & Tear
92
Spares Pool Management
89
Comprehensive Coverage
83
Analysis
11803
On-site
3628
Service Depot
637
Carry-in
14
Carry-in/Service Depot
7
Carry-in/On-site
7
On-site/Service Depot